TripAdd API and Product Updates - January 2024
Jan 22, 2024
We hope you are having a wonderful start of the year! 2023 was an important year for TripAdd and we are thrilled to share with you all some very exciting updates!
Partner Feature: Alternative Airlines
We are very excited to present our newest live partner - Alternative Airlines!
Alternative Airlines has integrated the TripAdd bundles in their checkout path, allowing customers to seamlessly add a number of different travel ancillary products, including Flight Alerts, SmartDelay, Weather Updates, and more.
TripAdd Dashboard Improvements
May we introduce the enhanced TripAdd dashboard! Now offering a more visually appealing experience featuring photos.
Moreover, you can now find more information about each product category on the Fully Automated AI and Semi-AI bundle creation pages. Just click “More Information” and scroll down to one of the relevant sections:
Product Coverage
Pricing Details
Age Categories
Search and Booking Requirements
Product Delivery Information
Additional Filters and Service Information
New Bundle Design
We launched a new bundle design that seamlessly integrates photos and provides detailed information in the expandable product description section. You can easily incorporate this new design by using the DetailedListBundle template from the TripAdd react-based UI components library.
New Product Categories
Three new categories have been launched in the past few months:
Tours and Activities
Travel VPN
Travel Outfit
Almost four thousand tours and activities are now available on TripAdd. The inventory will be significantly expanded in the following months, bringing even more amazing experiences for your customers at their travel destinations.
To enjoy the maximum privacy and security while traveling abroad, your customers can now purchase the travel VPN service from an award-winning global VPN provider.
Travelers to or within the US can now get a complete travel outfit waiting for them at their travel destination. At the end of the trip, simply leave the outfit at the hotel or the nearest FedEx location.
Also, we expanded the flight compensation category by partnering with a new global vendor. You can now offer the flight compensation products by sending either the PNR, customer’s address, or customer’s IP address and phone number via API.
API Updates
❗️ Partial Orders
Added support for partial orders: you can now specify individual products for each passenger. You will need to add that information under "passenger_purchases" in the Create Order request. The previous request format is still supported but deprecated.
Refund Policy
Each product now returns the "cancellation_policy" (e.g., "FULL_REFUND" or "NO_REFUND") and the "refundable_until" date, specifying the deadline for receiving a full refund.
Partial Cancellations
You can now use the Cancel Order request to cancel individual products. The response will include the "refund_amount" value, helping you determine the precise refund for your customers.
Terms and Conditions URL
The Create Bundle Offer response now includes a dynamic link ("terms_url") to the Terms & Conditions page. Display this link next to the bundle or before the payment confirmation on your website.
Support Portal URL
We created a new customer support portal to streamline the customer support process. The portal will contain the most frequently asked questions for each product that was purchased. Use the “support_url” from the Create Order response to access it.
Confirmation Recipients
Use the "confirmation_recipients" element in the Create Order request to specify the recipients for the order confirmation and cancellation emails. Include your internal team email address if you would like to receive a copy of emails too.
Updated Pricing Element
The element now provides the product's net price, price (net price plus markup), fee, and total price (price plus fee). The "total_price" value should be used for displaying products in bundles and creating orders.
If you have any questions or feedback, please do not hesitate to reach out to us.